Welcome to the Spring Edition of the
NACElink CSM Newsletter, Linked!
The Academic Year in Review
It is an exciting time of year as many of us welcome warmer weather, and NACElink campuses nationwide breathe a sign of relief that they have reached the end of another successful school year!
It is amazing how quickly time flies, as many of you can recall spending last Summer preparing to launch CSM on your own site for the Fall ’07 semester. Now you have all graduated into experienced level users as we welcome a new wave of more than 280 new CSM participants!
The NACElink Network staff will be working diligently over the summer months to train our new CSM users, and hope that you will also share your knowledge with our “freshmen” by getting involved in the NACElink Mentor Network or contributing your expertise through the NACElink Users’ Listserv. More information on these volunteer opportunities can be found in the articles below.
As always, NACElink and Symplicity staff will continue to serve the needs of our existing CSM schools. The NACElink Operations Team has dedicated great time, planning, and resources to ensure our current level of services continues and strengthens. Our dedication to our users is reflected in our successes throughout the 2007-2008 academic year:
- We currently serve nearly 190 schools using the core NACElink Network Career Services Manager (CSM) system, an increase from the 150 plus core user schools in June 2007, with another 450 plus schools using NACElink Connect. Overall, we currently have more than 660 schools in the NACElink Network. To view the list of schools currently live see http://www.nacelink.com/nl_schools_list_c.php.
- We have 2,309,678 students and alumni actively registered to use the system.
- There are 452,609 active employer contact accounts.
- There have been 13,546 NACElink multi-school postings targeted to some or all participating schools over the last year.
- More than 7,000 customer service requests have been resolved over the last year.
- Several hundred new features have been developed and added to the NACElink CSM system.
- More than 500 CSM and Connect virtual marketing demonstrations have been provided to interested schools and virtual training sessions have been provided to participating CSM and Connect schools.
The NACElink Network appreciates your continued support and we wish you an enjoyable summer.
Best Regards,
Jennifer L. Rutt
NACElink Director
jrutt@naceweb.org
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Viva Las Vegas – The NACElink Symposium ’08
 Those of us who attended the NACElink Symposium in Las Vegas, Nevada, shared experiences we won’t soon forget! For the first time ever, the NACElink Network was able to capture several of those experiences on video! These videos, as well as Symposium photos and presentations, are currently visible at: http://www.nacelink.com/Annual/2008/default.php.
The NACElink Network staff would like to give a big thank you to all of the NACElink Symposium presenters, volunteers, speakers and the more than 300 attendees who traveled to Las Vegas from campuses across the country! The outstanding break-out sessions and discussions generated by the NACElink Network CSM user community were truly representative of the core mission of the NACElink Symposium:
The NACElink Symposium is a user-driven event dedicated to the advancement of the career services profession by facilitating the sharing of knowledge among CSM participants through best practices, workshops, meetings, and trainings.
Have a CSM Best Practice You Would Like to Present at Next Year’s NACElink Symposium?
Hold that thought! The NACElink Network will be calling for best practice proposals for the NACElink Symposium ’09 in the upcoming months. Stay tuned to your email for details on the NACElink Symposium ’09!
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Volunteer Recognition Award Winner
At the NACElink Symposium ’08, NACElink Director Jennifer Rutt awarded Jim Frizzell of Stanford University a NACElink Network appreciation award.
Jim, a member of the NACElink “GO” Team, has contributed extensively to the publication of Linked by maintaining the web pages where Linked is housed and ensuring our ever-growing content is visible to all CSM users.
Way to go Jim!
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It’s a Web 2.0 World
As a web-based service provider, it is not surprising that several NACElink Symposium sessions focused on Web 2.0 tools; this technology plays an integral role in the daily lives of students at campuses across the globe.
Symposium attendees got a chuckle and gained some innovative insight from guest speaker, Joel Cheesman (http://www.cheezhead.com/). The NACElink “GO” Team’s very own Nancy McFarland shares her thoughts on Joel’s presentation, and gives us an overview of the various Web 2.0 tools out there today. (Be sure to check out the video of Joel’s presentation online with the Symposium materials at http://www.nacelink.com/Annual/2008/default.php.)
One of the most widely read bloggers on recruitment and technology, Joel provided the following insights into understanding how technology can be used to market to college students. Options continue to change, of course. However, Joel feels the future of marketing is based upon a "pull" perspective, rather than the conventional "push" point of view. That is, you want to draw users into your "community" and provide value so that they want to plug into you. Effective marketing must take into account the emerging technologies and be content heavy (more than just text on a page) and keyword rich.
Common Web 2.0 Terms
Blogging – An easy way to keep your site active and dynamic.
- Google likes sites that are changing and blogging will place you higher in Google searches (although higher placement can also be bought like ad space).
- The "downside" - some blogs are just too long and text heavy. This can make it challenging to maintain reader interest over time.
Videos –Definitely a viable option.
- Videos don’t need to be super slick to be effective and draw attention to your services.
- Videos don’t require a lot of resources (with a basic camera, anyone can do them). Here are some humorous sample videos from the Daily Show:
Social Networking http://www.thedailyshow.com/video/index.jhtml?videoId=115059&title=trendspotting
Video Resumes http://www.thedailyshow.com/video/index.jhtml?videoId=86620&title=youth-spotting-video-resume
Social Networking – There is big money to be made and marketing potential from these sites!
- MySpace is the most trafficked site on the web (30 percent of traffic)!
- Facebook (considered more private and professional) is 6th and growing!
- When you get friends, you can communicate with them. Your friends get messages when you join other sites so curiosity or peer pressure could lead them to join too.
- - Employers can also target ads in Facebook based upon demographics.
- - Fan sites provide an even more targeted connection.
*However, do students really want employers venturing into their social communities? Reviews are mixed.
Maxim's use of MySpace - http://www.myspace.com/maximhealthcare.
Ernst & Young's use of Facebook - http://www.facebook.com/pages/Ernst-Young-Careers-Australia/8577006473?ref=s.
DirectEmployers Association on MySpace - http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendid=105675686 .
LinkedIn (http://www.linkedin.com/) - A social networking site for professionals.
- A place for students to be if they want to be hired (lots of recruiters are registered here!).
- NACE members can join NACE’s group on LinkedIn at: http://www.linkedin.com/groupInvitation?groupID=59747&sharedKey=4B19970420C4.
Podcasting - A way to get information to subscribers immediately when they access it.
- Many people listen to podcasts at the end of the day as a form of “catch up.”
- There remains a question about how to connect with users on a regular basis so that you can feed information to them.
Twitter - http://twitter.com/ - micro blogging site with 140 characters or less limit so it's easier to maintain and keep up with - this was Joel's "hot" suggestion for career centers:
- set up acct. and market it to students
- provide interesting information, highlights of programs, etc. to get them to follow you...
Additional Resources:
Take a peek at a recent NACE press release on employers’ interest in social networking sites. http://www.naceweb.org/press/display.asp?year=&prid=277 .
Pre-Funk, Facebook, and Reality TV:
What You Need to Know to Market NACElink to Students
Florida State University’s Assistant Director Danielle Gosselin commented on another fantastic Web 2.0 focused break-out session presented by Kelley Weldin of Washington State University. Danielle reports:
Overall, the most significant information that I brought back from the NACElink Symposium this year was from the session titled “Pre-Funk, Facebook, and Reality TV: What You Need to Know to Market NACElink to Students.” In this session, a graduate assistant from Washington State University described the marketing program she developed for the WSU Career Center. Her description of the success of the WSU Career Center’s Facebook page inspired me to develop a Facebook group for the FSU Career Center as well. We are currently working to develop a new program proposal for the FSU Career Center Facebook group and we hope to launch our group at the beginning of the 2008-2009 academic year!
You can find Kelley’s presentation at:
http://www.nacelink.com/Annual/2008/wsu_marketing.pdf (if you are unable to open this URL from here, please cut and paste it in a new browser window).
The Symposium ’08 is Over - What is NACElink’s Next Destination?
We will be getting spicy in New Orleans at the NACElink Network User Meeting at the NACE 2008 Annual Conference and Exposition, on Tuesday, May 27, 2008, from 1 p.m.–4 p.m.
Those who registered for this session prior to the May 21, 2008 deadline will be discussing the following topics with their NACElink CSM colleagues:
- Engaging Employers in System Usage
- Creatively Using Resume Books
- Professional/Alumni Networking
- Focus on On-Campus Recruiting
- Making the most of NACElink Network Tools
- Internship/Co-op Discussion
- Creatively Using Reports
- Marketing CSM to Students and Faculty
- Focus on the Needs of Smaller Institutions
- Advanced Users’ Forum
The NACE Annual Conference and Exposition is always guaranteed to be an informative (and fun!) event. If you are not registered for this years’ conference, watch for details on next year’s event in Las Vegas, Nevada.
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NACElink’s Summer Tour
 The NACElink booth can be spotted at conferences across the country this summer. If you know a campus interested in joining our Network, let them know if we will be exhibiting in their area. Or, you can always refer interested campuses to our free demonstrations at: http://www.nacelink.com/nl_demo.php . If you know of a conference NACElink might be interested in attending, send the details to: jmaugle@naceweb.org .
NACElink will exhibit at the following events this summer:
- NACE 2008 Annual Conference and Exhibition – New Orleans, Louisiana
- SUNY Career Development Organization Conference – Lake George, New York
- Eastern Association of Colleges and Employers Conference – Providence, Rhode Island
- Midwest Association of Colleges and Employers Conference – St. Louis, Missouri
If you will be attending any of these events, please stop by the NACElink exhibit!
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NACElink CSM Participant Awarded NACE Rising Star Award
Ignacio Gallardo, employer relations coordinator at the University of California, Santa Barbara,
was recently named winner of the NACE/The Spelman & Johnson Group Rising Star Award.
On behalf of the NACElink Network – congratulations, Ignacio!
For the full story, see the latest edition of NACE’s Spotlight Online at:
http://www.naceweb.org/pubs/spotlightonline/2008/c051408.htm#4 .
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Marketing CSM to Students, Faculty, and Employers
Need help spreading the word on campus about the opportunities offered through your CSM site?
You can find the following resources in the documents section of the Symplicity Extranet. Just enter the keywords listed or cut and paste the URLs.
Marketing Templates for Employers
Keyword: NACElink CSM BE Marketing Template (or enter URL https://manager.symplicity.com/files/ca5/ca5322275e40082d4ff6d2e738bdc626.doc?i=0d798d5719f9754eca501e58265da514)
*Can also be used with both CSM and CSM ME schools
Marketing Template for Alumni Offices
Keyword: NACElink Marketing Template for Alumni Director (URL https://manager.symplicity.com/files/20f/20fc75aca30cecd60a95eaf7fad8a401.doc?i=d4a67b5223475decadaef0adc086442e)
Marketing Templates for Faculty
Keyword: NACElink Marketing Template for Faculty (URL https://manager.symplicity.com/files/906/906e57705f411de0b54379dabb2dbdfa.doc?i=aa971114d3ab3ee411138fd741655084)
Learn from the Best! View this PowerPoint presentation on marketing NACElink from the University of Nevada, Las Vegas.
Keyword: Effectively Marketing NACElink on Your Campus (URL https://manager.symplicity.com/files/9e0/9e021dd10a0eca3c1dc34fc56ff7f4de.ppt?i=de584e83ac0adb95c41ed43a5acf6cc5)
Posters for Students: Three options to customize and call your own!
Keyword: Poster
Poster 1 https://manager.symplicity.com/files/71b/71bcd357aa093e63cf0f7a77dd66c5e0.pdf?i=1e5747dd2de344b5f7bb439b973715f0
Poster 2
https://manager.symplicity.com/files/e1d/e1d4ed53aff418530d1ba36ed4286980.pdf?i=980cd9ba2ed729fdca1d2d6c95873185
Poster 3
https://manager.symplicity.com/files/7db/7db11f9c665e389d55e3bba8be9892bb.pdf?i=615d4d9d98b65164776daeeea49c466b
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Quick Information – Explore the Benefits of the NACElink Network
As part of the NACElink Network, your students, staff, and employers receive a variety of benefits – free of charge! For details, view the new “Benefits of the NACElink Network” document at: https://manager.symplicity.com/files/b3b/b3b3ad08e9719e69009ab64f6fcc3433.doc?i=77969acc667c291a934994d72a1472ae (or in the documents section of your Symplicity Extranet!).
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New User’s Corner
As a new school, the NACElink Network understands that configuring your system can be time consuming—but hang in there!
“The setup can be a bit overwhelming so I will readily admit there were a few days that I questioned if changing systems was such a smart idea. Now I know it was a very smart idea and definitely worth it.” - Kim Austin, BYU Hawaii
To make the process a bit easier, we’ve compiled the following NACElink Network Pre-Launch Checklist:
*Before your CSM site officially goes live, there are several very important NACElink Network items you must have completed:
1) Privacy Policy and User Agreement
As a new NACElink CSM school, there are several reasons we require you to establish a Privacy Policy on your site. For example, if you currently have a licensing agreement with NACE, to be in compliance with that licensing agreement you must provide your students a privacy policy and links from your site to your privacy policy as well as to the general NACElink Privacy Policy. If you do not hold a licensing agreement with NACE, it is still a very good policy to be sure your constituents are aware of their rights and your use of their data.
To make creating your privacy policy a painless process, we have outlined the pertinent information to be included. Below you will also find a link that allows you to view the privacy policies already in place on the sites of your fellow CSM schools.
Things that need to be contained in a privacy policy:
a) Disclose that student data will reside on NACElink Network servers.
b) Indicate the Licensee’s intended use of that data.
c) Indicate on the Licensee’s web site at the student log-in location that it is using the
Program software and is a participant of the NACElink Network.
d) Disclose to students that the jobs on the NACElink Network are not screened by NACE.
You should also include a NACElink Network ® Student User Agreement (unique to your school) as part of the log-in requirements and provide a link for your employers (at a minimum) to the general NACElink privacy policy at http://www.nacelink.com/nl_privacy_policy.php.
You can click this link to view what other schools have created for their privacy policies:
(http://www.nacelink.com/nl_schools_ppolicies.php).
** Once you create your privacy policy, or if you have one but have not notified NACElink of its whereabouts, please forward the URL where the policy is located on a public page within your site to Molly Hughes at mhughes@naceweb.org. **
Please Note: Because of this policy for our participating CSM schools, NACElink has received outstanding results on the review by the World Privacy Forum (http://www.worldprivacyforum.org/jobguide.html). We remain committed to continuing our focus on privacy of data and user rights.
2) NACElink CSM System Settings
- Review the document in your extranet titled The NACElink Network, which provides a walk through for you and the career services staff of NACElink Network Employer Accounts, System Settings, and Multi School Postings.
- Make sure you have completed your mapping!
- View the taped training on NACElink Network centralized account by pasting this link into a new browser window:
http://www.infiniteconferencing.com/Events/nace/062607nace/recording-playback.html
- Username: 062607nace
- Password: 062607nace
- View the Extranet PowerPoint titled Centralized Employer Accounts and distribute this information to your staff, as well as the Extranet document called NACElink Centralized Employer Accounts – Frequently Asked Questions.
- Take a look at the video: The NACElink Network Virtual Demonstration for Employers, at:
http://www.infiniteconferencing.com/Events/nace/050808nace/recording-playback.html.
3) LogIn Boxes
- Make sure you have set up the login boxes on your site for both students and employers prior to going live (if you do not, employers might be posting jobs to your school before students are even able to login and view them).
- Once your school is live, please ask your account representative at Symplicity to share this information with NACElink support and/or contact support@nacelink.com to be made officially live.
- To see if your school is live and available for employers posting targeted multi-school postings, check the list located at http://www.nacelink.com/nl_schools_list_c.php. Your school should appear in the right-hand column with your custom name parenthetically behind your school name. If you have changes to the way your name appears please e-mail support@nacelink.com.
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NACElink Network Virtual Demonstration for Employers
The NACElink Network will provide live demonstrations for employers interested in learning all the features of their NACElink centralized employer account.
Employers can register for demonstrations on June 4 and July 10 at: http://www.nacelink.com/nl_employerdemo.php.
Career services staff are welcome to view the recorded version of a previous demonstration at: http://www.infiniteconferencing.com/Events/nace/050808nace/recording-playback.html.
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DirectEmployers Association Update
At the NACElink Symposium ’08, we were fortunate to be joined by DirectEmployers Association’s (DEA), Nancy Holland. Nancy explained to Symposium participants how CSM campuses can enable the NACElink Alumni Network (also known as the NACElink Network Extended Job Search) so that their students and alumni can access the experienced level postings provided through DEA’s web site, JobCentral (www.jobcentral.com).
If you were unable to catch Nancy’s presentation, take a look at the video at: http://www.nacelink.com/Annual/2008/videos.php and Nancy’s PowerPoint presentation at: http://www.nacelink.com/Annual/2008/DE_jobcentral.pdf (if you are unable to open this presentation from here, please cut and paste the URL in a new browser window).
The following instructions will allow you to set up the NACElink Alumni Network and even customize the name! Once you’ve set it up, login as a test student to see exactly how this feature functions.
- Go to Tools | System Settings | NACElink tab.
- You will find a setting titled “Show NACElink Jobs Pick in Student Side Jobs Section.”
- With this setting, you can designate whether alumni only or both students and
alumni can access the NACElink Alumni Network.
- Also under the NACElink tab is a setting called “Information on NACElink Alumni network jobs page.” Here you can enter instructions/comments that students will see once they have clicked on the NACElink Alumni Network link. For example, some schools have entered a note here to let students know that the NACElink Alumni Network contains job postings that primarily require some level of prior work experience.
- You can rename the NACElink Alumni Network link by going to Tools | System Settings | Core Settings tab | Localizations sub-tab.
- Use the Ctrl + F key on your computer’s keyboard to use the “Find” function.
- Next to “Find What,” enter: NACElink Alumni Network.
- This should take you directly to the NACElink Alumni Network field in Localizations.
- Enter your custom name in the text field (for example, “Tigers Alumni Jobs” or “Redwings Experienced Level Jobs”).
- Click on “Save Selections” and you are now ready to offer millions of additional job postings to students and alumni!
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Be a Hero to CSMs in Need - Join the NACElink Mentor Program!
The NACElink Network believes our seasoned CSM schools are one of our greatest assets! That’s why the NACElink “GO” Team established the Mentor Program as a resource for participating NACElink clients to share their knowledge and experiences.
To sign up to receive a mentor or to volunteer to be a mentor, you may register anytime at:
http://www.nacelink.com/nl_mentor_reg.php.
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Hot Off the NACE Presses!
NACE Press Release – Millennials Seek Security in First Job
BETHLEHEM, PA— May 20, 2008
Think young adults—members of the Millennial generation—are more willing to take risks than previous generations? Not when it comes to their careers, according to results of a new study conducted by the National Association of Colleges and Employers (NACE).
NACE’s 2008 Graduating Student Survey found that new college graduates are most focused on security when it comes to a potential job or employer. In fact, compared to those responding to a similar study NACE conducted in 1982, current graduates are more conservative about jobs and employers than were their Baby Boomer counterparts.
Current respondents were asked to rank 15 job attributes in terms of their importance. (See Figure 1.) Results often run counter to conventional wisdom.
“Our study found that new graduates are looking for a long-term relationship with an employer that can provide them with the fundamental security provided by a good insurance/benefits package, job security, and room for growth without risk to their financial security,” says Marilyn Mackes, NACE executive director.
Interestingly, the study found that many attributes commonly associated with young adults, including the opportunity for personal development and the opportunity for self-expression and creativity, ranked toward the middle of the list.
Perhaps most surprising, as much has been made of the Millennial generation’s community consciousness: “Respondents ranked the company taking an active role in the community much lower than expected, closer to the bottom than the top,” says Mackes.
NACE’s 2008 Graduating Student Survey focused on student behaviors and attitudes related to the job search; questions focused on new graduate interest in pursuing a job, the manner in which they conducted their job search, and the attributes they considered important in choosing a job.
Complete survey results will be released in June. Selected results are available in “The Oldest Young Generation: A Report From the 2008 NACE Graduating Student Survey,” at www.naceweb.org/public/koc0508.htm.
Figure 1: Job/Employer Attributes
Rank
|
Job/Employer Attributes |
Mean Score |
1 |
Company provides opportunity for advancement |
9.74 |
2 |
Company offers job security |
9.26 |
3 |
Company has good insurance package |
9.20 |
4 |
There are friendly co-workers |
8.93 |
5 |
The company’s location |
8.90 |
6 |
Company offers opportunity for personal development |
8.88 |
7 |
Company offers high starting salary |
8.85 |
8 |
There is recognition for good performance |
8.54 |
9 |
Company offers opportunity for self-expression/creativity |
7.69 |
10 |
There are clearly defined assignments |
7.47 |
11 |
Casual atmosphere (non-competitive environment) |
7.25 |
12 |
Company embraces diversity |
7.15 |
13 |
Company takes an active role in the community |
6.77 |
14 |
Company offers a signing bonus |
6.21 |
15 |
Company is a recognized name |
6.18 |
(Mean score scale in which a mean score of 1 is low, 15 is high.)
Source: 2008 Graduating Student Survey, National Association of Colleges and Employers
About the survey: NACE’s 2008 Graduating Student Survey was conducted online from January 29, 2008, through April 4, 2008. A total of 19,036 students from 370 schools nationwide responded to the survey.
Interested in reading more press releases like this one? Login to your NACE membership account at: http://www.naceweb.org/formslogin.asp .
Not a NACE member? Explore our affordable membership options at: http://www.naceweb.org/join/colleges.htm.
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Spotlight on International Students
The NACE International Student Virtual Career Fair has closed for employers as of May 8, 2008 and for students on May 23, 2008.
We have experienced great success with more than 16,200 international students registered, 60 employers participating, and 316 jobs posted!
Looking for more information on international student issues? Take a look at the outstanding presentation titled International Student Issues, by Lee Svete and LoriAnn Edinborough of The University of Notre Dame from the NACElink Symposium: http://www.nacelink.com/Annual/2008/default.php
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Changes to OPT Guidelines
(Contributed by Nancy McFarland, University of California, Berkeley)
A new Department of Homeland Security rule which made some changes to Optional Practical Training (OPT) for F-1 students went into effect on April 8, 2008. A summary of the changes, with links to more detailed information, is on the International Center's website at:
http://internationalcenter.umich.edu/news_alerts_opt.html.
For additional information on legal implications of hiring international students, see: http://www.naceweb.org/pubs/journal/2006december/legal.htm.
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Ask a CSM Account Manager
* Since this photo, Symplicity has grown to include 14 dedicated account representatives working with NACElink schools and a development team of more than 20 staff members working on the Symplicity platform. The Symplicity team has been so hard at work that we haven’t had a chance to snag them for an updated photo! Check out Symplicity’s latest stats:
- There have been 896 NACElink issues submitted through the Extranet from Feb 1, 2008 – April 28, 2008!
Q: What are the expanded features of the Alumni/Professional Network (ProNet) and how do I enable the ProNet system settings?
A: ProNet can now allow for the following types of relationships in the system (new types of relationships bolded below):
• Employer Contacts (non-alumni) indicate a desire to be a network resource for program students/alumni. Allows the contact to foster a relationship outside the auspices of a recruiting process. A contact might touch base with a first-year student and offer guidance throughout the program about academic choices/requirements that would be requisite for success at their firm.
• Employer contacts might reach out to a peer employer contact about best practices for recruiting at your school. In other words, ProNet mentors (contacts) can now also search for other ProNet mentors, because the "networking" section has been duplicated on the contact interface.
• Alumni (as part of the Employer Contact database or as part of the student/alumni database) can reach out to peer alumni or current program students and offer to be a network resource.
• Students can be set up to peer mentors for fellow students. Students/Alumni that are mentors will continue to have access to the ProNet from their traditional non-mentor role.
New Portal: With this feature, there is also a new distinct portal to welcome mentors to your site (school-csm.symplicity.com/mentors). The portal is intended for alumni that may not have logged into your system for some time and don't know if they have an account. The alumni go to the /mentors URL, enter their email address, and indicate if they are a student/alumni or not. Depending on system configurations, the system will take the visitor to the appropriate login or registration page. If going to the student registration form, the user will also be presented with the ProNet registration form as part of the registration. If the email is associated with an existing account, the user will be taken to the sign-on screen appropriate to the email/response to alumni/student question.
- Key System Settings for Professional Network (new system settings bolded below):
- Tools | System Settings | Core Settings | System Modules:
- Enable Professional Network: If ON, Professional Network module will be activated. If enable is set to OFF, module will be disabled.
- Allow Contacts/Alumni to browse the Professional Network: If ON, and if the user is assigned the new user right “Contacts Mentee,” the contact will be able to reach out to mentors in the Professional Network. A new ProNet tab will appear on the contact’s main navigation. This is where they will manage their own networking efforts (non-mentor capacity). Contacts will continue to manage their mentoring relationships on their Profile ProNet subtab.
- Allow Students to Express Interest in Professional Network Profile : If ON, students will be able to express their interest in talking to a member of the ProNet.
- Disable Employer Professional Network on Employer Interface: If disable is set to ON, ProNet functionality will be hidden on the Employer Interface when Module is active. If disable is set to OFF, Professional Network will be available to Employers.
- Disable Professional Network on Student Interface: If disable is set to ON, Professional Network functionality will be hidden on the Student Interface when Module is active. If disable is set to OFF, Professional Network will be available to Students.
- Enable Mentor Registration Portal: If off, precludes access to the schoolcsm.symplicity.com/Mentors page and takes to “where do you want to go” page. Default is “off.”
- Tools | System Settings | Students/Alumni:
- Allow Student Mentors in ProNet: If ON, Students/Alumni will be able to be part of the professional network. This enables a new user right for assignment to students/alumni – the "ProNet Mentor" user right. If the student/alumni have the “ProNet Mentor” user right, there will be a ProNet subtab on the student's profile tab. This tab will mirror how a contact’s ProNet tab looks and functions. Students must complete the ProNet profile form and mark active (yes) to become part of the Network. Students will manage mentor relationships on the new tab and will continue to us the ProNet main navigation for their own networking efforts (non-mentor capacity).
- Hide Professional Network Contact Information from Students: If on, hide full name and e-mail address in professional network tab for students Additional Controls on the User Accounts to support Professional Network: As previously indicated, there are two new user rights associated with this new functionality. The new user right that allows a student/alumni account to become a mentor is the “ProNet Mentor” user right and the new user right which allows the contact to be mentored in the network is the “Contact Mentee” user right. On both the student/alumni and employer contact account forms, there are new fields on the respective profile forms (seen in beta forms), that if set to “yes,” limit that account to peer: peer only mentee: mentor relationships. So if a contact has the user right allowing them to be mentored in the network, the CSM manager can limit that contact to only being mentored by peers (contact: contact) by setting the field “Contact: Peer only Mentors” field to yes. Note: This would limit the contact to only being mentored by contacts but they would still be an available resource for either students or peers as a mentor. Additionally, there is a parallel field for the student/alumni profile, “Student: Peer only Mentors” field. If set to yes, the student/alumni account is limited to only being mentored by peers
(Students/alumni: students/alumni). This would limit the student/alumni to only being mentored by peer/alumni, but they would still be an available resource for either contacts or peers if they themselves are a mentor in the network.
* New System Message Added for ProNet
A new system message is auto-generated and sent to the mentee that confirms their expression of interest in a Professional Network mentor. The message is sent at the point in time that the mentee selects “interested.” The message includes available merge fields about both the mentor and mentee.
Q: I heard there is a way for outside constituents to view the CSM calendar without the need to login to the system. How can I implement this feature?
A: The following system setting will enable you to configure the external calendar:
Outside Student Calendar View
At the URL (school-csm.symplicity.com/calendar), the center is able to display a non-secured, abbreviated view of their student calendar. All career fairs will show on the calendar per the career fair’s event settings with respect to student view (i.e., whether the event is viewable by students or not). CSM managers can add additional calendar elements by use of the following new system settings (found under Tools |System Settings | Core Settings | System Modules): External Calendar: Show Holidays
If enabled, the external system calendar will show holiday events.
Default value: off
External Calendar: Show Staff Events
If enabled, the external system calendar will show staff-entered events.
Default value: off
External Calendar: Show Information Sessions
If enabled, the external system calendar will show information sessions.
Default value: off
External Calendar: Show Workshops
If enabled, the external system calendar will show workshops.
Default value: off
External Calendar: Show OCR Interview Schedules
If enabled, the external system calendar will show OCR Interview visits.
Default value: off
*Each event is a non-clickable event on the calendar, which means it is truly a view-only
calendar (no RSVPs, applications, further details from this calendar). Students need to
log on to the /students site to see more details and to apply, RSVP, etc. To enable
/calendars, go to Tools | System Settings | Core Settings | System Modules: Enable
External Calendar: If on, the external system calendar will be enabled.
Q: How do I set up Split Schedules for On Campus Recruiting?
A: To set up back-to-back interviews, you first need to turn on that option: System Settings | OCR/OCI | General: #31 Use Split Mode Viewing.
When you're entering or editing a schedule, you'll need to:
1. Click the Enable Multi-Room Slot Splitting Views radio button (located below Rooms on the schedule detail page).
2. Set the interview length to encompass the combined interview time; i.e., how much total time students need to reserve for both interviews. Make sure the time span works out to the correct number of combined interview times.
3. Select as many rooms as you need, but there must be at least two. The total number of rooms must be an even number.
4. Go to the Scheduled Interviews tab and use the pull-down menu above each room to link the rooms two by two. It doesn't matter which rooms are linked (if you have more than two), although you'll probably want to choose those that are adjacent/nearby each other.
5. You can use the View Split Interviews button on the upper right of the Scheduled Interviews screen to toggle between the split view and combined view of the schedule.
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Ask NACElink Customer Service
Q: How can I let employers know to contact my career center directly instead of NACElink support for information on why their job posting was rejected from my CSM site?
A: Under Tools|Emails|System Messages, locate the message labeled “Non-OCR Position Rejected.” 
*In order to provide prompt support to employers, we ask that all CSM users customize this message to include contact information for their career center. NACElink support does not possess the information necessary to adequately respond to employers asking why their job posting was rejected at your school.
Q: I often receive calls or e-mails from employers who cannot login, but have NACElink centralized passwords. How should I respond and who should I contact?
A: Employer issues can be submitted to NACElink customer service through your Extranet account. A NACElink representative will typically respond within 24 hours. If the employer prefers to contact NACElink customer service directly, please have them e-mail: support@nacelink.com.
Remember: If an employer uses the ‘forgot password’ tool at any NACElink CSM site or NACElink.com, their password will be reset to a random value at ALL CSM locations where their account resides.
*Confused about who to contact for various issues related to NACElink centralized employer accounts or CSM? Print out our handy “Who to Contact Chart” in the Extranet at: https://manager.symplicity.com/files/11e/11e1aadab51adc5b408e53a25128c343.pdf?i=4f9655457c3611d6a97bee8828a975e9, or search the documents section with keywords: Who to Contact.
Q: Employers often contact me to change information in their contact profile (i.e. their last name, e-mail address, etc.) and/or on their employer profile. What is the best way to proceed?
A: Changes to employer and contact information must be handled with care! Contacts can change information within their contact profile themselves, and choose the option to send their changes to all NACElink schools. This is the best option to ensure consistency of employer/contact data across the NACElink Network. If a career center changes information on a contact record from the contact’s account tab on the manager interface, the changes will only be saved locally. Changes to the employer profile, such as a change to the organization name, must be sent to support@nacelink.com, or submitted through the Extranet by the career center, on behalf of the employer.
If the employer wishes to merge accounts, please contact support@nacelink.com once you have verified that the contact wants the accounts merged at all participating schools that hold their records.
Q: John Doe from Acme said he picked “Accounting Services” as his Industry when he created his account at www.nacelink.com. Why, when I look at his employer information in my CSM, does his industry show as “Banking / Accounting / Financial Services”?
A: This is related to mapping the picklists in your CSM. Four of the picklists in your CSM are related to picklists available to employer contacts in NACElink central. These picklists can be mapped to values that your school has customized. The lists that are mapped are as follows:
Lists to be mapped
• Job Function
• Industry
• Travel
• Position Type (Work Type)
For example, an employer creating a NACElink multi-school posting at www.nacelink.com may select “Internship” as the work type. However, at your school it appears as “Internships and Fellowships.” This is because your system was configured to “map” Internships to appear on your site as “Internships and Fellowships”.
NACElink Network staff highly recommends that schools review their mapping to ensure clarity.
For detailed instructions on picklist mapping please see page 12 of the document in your Extranet titled: The NACElink Network.
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Link to JobWeb from Your Site!
NACE has an additional service available to college career centers that contains valuable content developed by college recruiting practitioners (both colleges and employers) for student use.
To find out how to easily link to JobWeb and how to use relevant logos, please see http://www.jobweb.com/article.aspx?id=672.
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